The Judging Hat
Kirky, resplendent in the Judging Hat, in bowels of large Accountancy Firm, circa 1996. The judging hat was used to asses users requests/requirements. The user was permitted to explain their (often lengthy) request and then the IT person receiving the request would don the judging hat to make the decision for or against.
It was usually no. I think this is loosely called: service with a grudge.
Well it passed the time.
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